First Allied Securities

We believe that the needs of our investors should always come first. As an investor, you have certain rights and responsibilities. They are outlined as follows:

Your Rights:

1. You should be treated in a fair, ethical and respectful manner in all interactions with First Allied and our employees and affiliates.
2. You have the right to competent and courteous service and advice (if provided) at a fair price.
3. You have the right to clear and accurate descriptions of your transactions.
4. You have the right to know commissions and fees associated with your accounts.
5. Your statement should provide timely and accurate account and transactional information and should reflect all positions held.
6. You should be provided with First Allied policies and practices for protecting the privacy of nonpublic, personal information.
7. You should expect our assistance in helping you clarify your investment goals and risk tolerance.
8. You should expect our assistance in setting realistic expectations about the long-term performance and associated risk of different securities.
9. You should be provided with responsible investment recommendations based on your objectives, time horizon, risk tolerance, and other factors as disclosed by you.
10. You have the right to fair consideration and a prompt response from First Allied should a problem with your account arise.
11. First Allied should have a clearly defined process for raising and resolving a complaint, and we should provide you with information about the process.
12. You should be apprised of alternatives should we be unable to resolve a dispute to your satisfaction.

Your Responsibilities:

1. You should carefully read sales literature, prospectuses, and/or other offering documents, when available, before making purchases. You should carefully consider all investment risks and/or considerations contained in the documents.
2. You should understand that all investments have some degree of risk and that it is possible to lose money on any investment.
3. Review all transaction confirmations and account statements or reports carefully and promptly. Report any errors or any questions you have to your financial consultant immediately.
4. You should have cash or available margin buying power in your account for payment for the purchase of securities by settlement date.
5. If seeking investment advice, you are responsible for providing accurate information about your financial status, goals, and risk tolerance to ensure that appropriate recommendations are provided.
6. You should promptly bring problems or questions concerning accounts to the attention of First Allied or your financial consultant.
7. You should promptly notify your financial consultant whenever there are significant changes in your investment objectives, risk tolerance, net worth, or liquidity needs.
8. You should make certain that you understand the correlation between risk and return.
9. You should consult an attorney or tax advisor for specific tax or legal advice.
10. You should review your portfolio holdings on a regular basis (at least quarterly) and whenever your financial circumstances change. You may want to make appropriate changes based on your investments’ performance and your current objectives.
11. If you have any holdings in mutual funds, you should notify your financial consultant about similar mutual fund holdings you have at other broker/dealers or directly with the mutual funds, so that your financial consultant can ensure that you receive any applicable “breakpoint” discounts.
12. If you choose automated channels for your trading needs (e.g., internet or telephone), you are fully responsible for your investment choices.
13. You should carefully consider the validity and reliability of investment information obtained from all sources, especially unsolicited information obtained over the internet.