As an investor, you have certain rights and responsibilities. They are outlined as follows:
- You should be treated in a fair, ethical and respectful manner in all interactions with First Allied and our employees and affiliates.
- You have the right to competent and courteous service and advice (if provided) at a fair price.
- You have the right to clear and accurate descriptions of your transactions.
- You have the right to know commissions and fees associated with your accounts.
- Your statement should provide timely and accurate account and transactional information and should reflect all positions held.
- You should be provided with First Allied policies and practices for protecting the privacy of nonpublic, personal information.
- You should expect our assistance in helping you clarify your investment goals and risk tolerance.
- You should expect our assistance in setting realistic expectations about the long-term performance and associated risk of different securities.
- You should be provided with responsible investment recommendations based on your objectives, time horizon, risk tolerance, and other factors as disclosed by you.
- You have the right to fair consideration and a prompt response from First Allied if a problem with your account arises.
- First Allied should have a clearly defined process for raising and resolving a complaint and we should provide you with information about the process.
- You should be apprised of alternatives should we be unable to resolve a dispute to your satisfaction.
- You should carefully read sales literature, prospectuses, and/or other offering documents, when available, before making purchases. You should carefully consider all investment risks and/or considerations contained in the documents.
- You should understand that all investments have some degree of risk and that it is possible to lose money on any investment.
- Review all transaction confirmations and account statements or reports carefully and promptly. Report any errors or any questions you have to your financial consultant immediately.
- You should have cash or available margin buying power in your account for payment for the purchase of securities by settlement date.
- If seeking investment advice, you are responsible for providing accurate information about your financial status, goals, and risk tolerance to ensure that appropriate recommendations are provided.
- You should promptly bring problems or questions concerning accounts to the attention of First Allied or your financial consultant.
- You should promptly notify your financial consultant whenever there are significant changes in your investment objectives, risk tolerance, net worth, or liquidity needs.
- You should make certain that you understand the correlation between risk and return.
- You should consult an attorney or tax advisor for specific tax or legal advice.
- You should review your portfolio holdings on a regular basis (at least quarterly) and whenever your financial circumstances change. You may want to make appropriate changes based on your investments’ performance and your current objectives.
- If you have any holdings in mutual funds, you should notify your financial consultant about similar mutual fund holdings you have at other broker/dealers or directly with the mutual funds, so that your financial consultant can ensure that you receive any applicable “breakpoint” discounts.
- If you choose automated channels for your trading needs (e.g., Internet or phone), you are fully responsible for your investment choices.
- You should carefully consider the validity and reliability of investment information obtained from all sources, especially unsolicited information obtained over the Internet.